Director, IT Commercial Systems and CRM Operations
Employment type
Full-time
Work setting
On-site
Location
San Carlos, CA
Schedule
Day shift
Posted
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Job overview
The Director, IT Commercial Systems and CRM Operations is an onsite role based in San Carlos, CA. Compensation is not specified for this position, which supports the Global Commercial Technology team in managing commercial platforms. This role provides operational oversight for field-enabling CRM platforms and related commercial technology. It exists to ensure platform reliability, drive continuous improvement, and partner with business stakeholders to align technology roadmaps with corporate objectives.
What you'll do
- Lead operational management of commercial technology platforms
- partner with business stakeholders on technology roadmaps
- provide oversight for CRM platforms
- manage release and change management processes
- ensure architecture and technology governance
- define and monitor SLAs and KPIs
- lead and mentor a team of IT professionals.
What we're looking for
- Skills & competencies
- full-timeday shiftsan carlos cabeone medicinesitcrmveevasalesforceonsitecommercial systemsno weekendsno on-call
- Work arrangement
- Weekend coverage required
Why this role
Requires 10+ years of IT experience and deep expertise in Veeva or Salesforce CRM.
About the employer
BeOne Medicines is hiring for this role. Industry: Computer Systems Design Services. Sector: 54.
Additional details
- Industry sector
- 54
- Industry
- Computer Systems Design Services
- Occupation code
- 11-3021.00
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Listing ID: d0ccdbcd-62b2-44f3-97b9-9a46f426e086