IT Support Associate II
Employment type
Full-time
Work setting
On-site
Location
Markham, IL
Schedule
Day shift
Posted
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Job overview
The IT Support Associate II is an onsite role based in Markham, IL. Compensation is not specified, and this position supports the Ops Tech Solutions (OTS) team. This role exists to provide nonstop global IT support to Amazon Operations. The associate is responsible for the allocation, maintenance, and troubleshooting of IT equipment, ensuring the technical infrastructure remains operational to support the facility's speed and accuracy.
What you'll do
- Allocate and maintain IT equipment
- troubleshoot technical problems
- handle support requests
- train new hires
- support multiple buildings and remote customers.
What we're looking for
- Skills & competencies
- full-timeday shiftmarkham ilamazonit supporttechnical supportonsitehardwaretroubleshootingnetworkingwindowslinuxcustomer service
- Work arrangement
- Weekend coverage required
Benefits & perks
- Health insurance (medical, dental, vision, prescription), 401(k) matching, paid parental leave.
Why this role
Requires ability to lift 49lbs and stand/walk for 10-12 hours.
About the employer
Amazon.com Services LLC is hiring for this role. Industry: Other Business Service Centers (including Copy Shops). Sector: 56.
Additional details
- Industry sector
- 56
- Industry
- Other Business Service Centers (including Copy Shops)
- Occupation code
- 15-1232.00
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Listing ID: d0bb88ae-9258-407f-bb44-6bf14cc9f5f0