Customer Relations Representative — State Farm Agent Team Member

Job overview

Customer Relations Representative — State Farm Agent Team Member is a hybrid role in Lexington, NC, paying $40,000–$55,000 per year. Danielle Waller - State Farm Agent describes a close-knit agency team that emphasizes customer support, training, and community involvement. The representative handles customer inquiries, resolves issues, maintains records, supports retention, and coordinates with agency colleagues. The role helps deliver customer experiences that support the agency’s growth and community relationships.

What you'll do

• Manage customer inquiries and resolve issues
• maintain and update customer records
• assist with customer retention strategies
• coordinate with other departments to support customer satisfaction.

What we're looking for

Skills & competencies

customer relations representative

state farm agent team member

lexington nc

hybrid

danielle waller state farm agent

customer service

customer inquiries

issue resolution

customer records

retention

$40k–$55k

401(k) match

paid time off

training

Work arrangement

• Weekend coverage required

Benefits & perks

• 401(k) matching, performance-based bonus, flexible schedule, paid time off, and training and development.
• The agency also describes paid holidays, life insurance, anniversary bonuses, and other rewards.

Why this role

The agency describes hands-on training, mentorship, advancement opportunities, flexible scheduling, paid time off, and performance-based bonuses.

About the employer

Danielle Waller - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.