Systems Administrator - Endpoint & Azure

Job overview

The Systems Administrator - Endpoint & Azure role is hybrid, with onsite work in Atlanta, GA and some remote work available; some weeks may require five onsite days. Compensation is not specified. The position supports the Georgia Department of Early Care and Learning (DECAL) IT environment. The administrator maintains and configures endpoint and mobile architecture systems, resolves issues that disrupt work, and helps plan the future direction of end-user support systems. The role also supports staff through escalation management, training, documentation, and service reporting.

What you'll do

• Build and deliver application packages for Intune Endpoint Manager
• administer Azure and Azure Admin Portal
• manage endpoint-device and mobile-device support escalations
• develop escalation processes
• train and mentor support staff and maintain training materials
• report KPIs and trends
• improve the framework for customer IT support
• advise management on escalated incidents and recommend system enhancements.

What we're looking for

Skills & competencies

systems administrator

endpoint management

azure

microsoft intune

microsoft entra id

active directory

powershell preferred

hybrid

atlanta ga

coolsoft

decal-it

seven-month contract

Work arrangement

• Weekend coverage required

Why this role

Hybrid/onsite arrangement with remote work available, but onsite attendance may reach five days in some weeks; contract duration is seven months.

About the employer

COOLSOFT is hiring for this role. Industry: Computer Systems Design Services. Sector: 54.