Automotive Service Advisor, Monday–Friday

Job overview

The Automotive Service Advisor role is onsite in Charlevoix, MI, with stated pay of $20–$26 per hour based on experience. The position supports Lakeshore Tire & Auto Service, a growing independent repair shop. The advisor connects customers and technicians throughout the repair process, helping customers understand service needs and recommendations. Coordinating estimates, parts, repair timelines, and repair orders supports an organized workflow and a smooth customer experience.

What you'll do

• Greet customers and understand service needs
• document concerns and repair needs
• provide estimates and explain recommended repairs
• communicate inspection and repair information between customers and technicians
• coordinate parts orders and repair timelines
• manage repair orders through vehicle delivery
• build customer relationships.

What we're looking for

Skills & competencies

automotive service advisor

automotive repair

customer service

repair orders

service estimates

parts coordination

monday–friday

no weekends

charlevoix mi

lakeshore tire & auto service

$20–$26/hour

Work arrangement

• Weekend coverage required

Benefits & perks

• Dental and vision insurance, paid time off, and paid holidays.

Why this role

Monday–Friday schedule with no weekends; dental and vision insurance, paid time off, and paid holidays.

About the employer

Promotive is hiring for this role. Industry: General Automotive Repair. Sector: 81.