Customer Service Representative
Employment type
Full-time
Work setting
On-site
Location
Gonzales, LA
Schedule
Day shift
Posted
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Job overview
The Customer Service Representative works onsite in Gonzales, LA, in the Training department. Compensation is not specified. HASC supports the petrochemical and manufacturing industries with training, occupational medicine, and related services. The representative helps students and customers navigate check-in, inquiries, scheduling, and training or testing activities. The role supports a smooth learning and testing experience while maintaining customer confidentiality and testing integrity.
What you'll do
- Check in students
- answer calls and customer questions
- assist with inquiries and scheduling
- set up and break down courses
- monitor training rooms and computer labs
- verify trainee identification
- explain testing processes and rules
- provide technical assistance
- prepare labs and rosters
- sanitize testing areas
- troubleshoot computers and report irregularities.
What we're looking for
- Skills & competencies
- customer service representativegonzales lahasc personnel servicestraining departmentstudent check-incourse supportlab monitoringonline proctoringtesting integritycustomer support
- Work arrangement
- Weekend coverage required
Why this role
The role includes live online proctoring and lab monitoring; Spanish language ability is beneficial but not required.
About the employer
HASC Personnel Services Inc is hiring for this role. Industry: Other Technical and Trade Schools. Sector: 61.
Additional details
- Industry sector
- 61
- Industry
- Other Technical and Trade Schools
- Occupation code
- 43-4051.00
You'll be redirected to the employer's application page.
Listing ID: d094067e-9f30-4d9f-92fa-3dd092002a5f