Guest Service Supervisor, Front Desk

Job overview

The Guest Service Supervisor role is onsite in Park City, UT, and compensation is not specified. At Goldener Hirsch, an Auberge Collection luxury inn in Deer Valley, this role supports the front desk and guest experience. The supervisor helps ensure smooth, welcoming check-ins and check-outs, guides front desk staff, and coordinates reservations, guest issue resolution, and communication with other hotel departments. The role contributes to consistent, personalized service and efficient front desk operations.

What you'll do

• Oversee and assist with guest check-in and check-out
• supervise, guide, train, and support front desk staff
• manage room reservations and special requests
• resolve guest inquiries and concerns
• coordinate staffing, task delegation, and shift transitions
• communicate with other hotel departments
• maintain guest interaction, transaction, and room availability records
• prepare management reports.

What we're looking for

Skills & competencies

guest service supervisor

front desk

park city ut

goldener hirsch

hotel reception

guest experience

reservations

check-in and check-out

front desk operations

google applications

onsite

Work arrangement

• Weekend coverage required

Why this role

Luxury inn in Deer Valley with direct access to ski runs and resort amenities.

About the employer

Goldener Hirsch is hiring for this role. Industry: Hotels (except Casino Hotels) and Motels. Sector: 72.