Customer Relations Representative, State Farm Agent Team

Job overview

The Customer Relations Representative role is hybrid in Seattle, WA, combining in-office and remote work. The posting lists a salary range of $60,000–$80,000 per year. The Seattle agency markets State Farm insurance and financial service products and builds customer relationships in the community. The representative supports customers through needs-based insurance reviews, service and account tasks, and appropriate product discussions, helping the agency address coverage needs and maintain accurate customer records.

What you'll do

• Establish and follow up on customer relationships
• educate customers about insurance options through needs-based reviews
• develop leads and schedule appointments
• identify needs and market appropriate products
• handle beginning-of-day account and billing tasks
• respond to rate questions
• maintain customer accounts and records
• follow up on underwriting notices
• assist with claim information and coverage changes
• provide prompt customer service.

What we're looking for

Skills & competencies

customer relations representative

hybrid

seattle wa

state farm agent

insurance customer service

property and casualty license

life and disability license

customer relationships

coverage reviews

crm records

$60k–$80k/year

paid time off

paid federal holidays

Work arrangement

• Weekend coverage required

Benefits & perks

• Benefits allowance of $360 per month, paid time off, and paid federal holidays.

Why this role

Property and casualty licensing is required upon hire; life and disability licensing is required within 90 days of start date. The posting also describes a $360 monthly benefits allowance, PTO, and paid federal holidays.

About the employer

Chuck McFarland - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.