Senior Technical Support Analyst
Compensation
$70k – $104k /yr
Employment type
Full-time
Work setting
On-site
Location
Lisle, IL
Schedule
Day shift
Posted
Travel
Required
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Job overview
The Senior Technical Support Analyst is an onsite role based in Lisle, IL, with a salary range of $69,600–$104,400 USD per year. This position supports the technical support lines of business at International Motors, LLC, focusing on vehicle diagnostics and repair guidance. The role exists to provide expert diagnostic support to dealers and customers for complex vehicle issues. It contributes to the company's goals by improving service information, reducing case volume, and enhancing the overall dealer experience.
What you'll do
- Provide diagnostic support for vehicle issues
- respond to support requests via case files and phone
- troubleshoot complex mechanical and electrical concerns
- document findings
- escalate high-impact issues.
What we're looking for
- Skills & competencies
- full-timeday shiftlisle ilinternationaltechnical supportdiagnosticsautomotivetruckingcustomer service$69.6k-$104.4k
- Work arrangement
- Weekend coverage required
Benefits & perks
- Competitive market-based compensation, comprehensive benefits package.
Why this role
Requires experience with Class 4-8 truck, bus, or diesel diagnostics.
About the employer
International is hiring for this role. Industry: Engineering Services. Sector: 54.
Additional details
- Industry sector
- 54
- Industry
- Engineering Services
- Occupation code
- 15-1231.00
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Listing ID: d051bd7d-a512-4b10-be98-356e7693d0b3