Service Advisor, Boats

Job overview

The Service Advisor, Boats role is onsite in Fontana, WI, with starting pay of $22.90 per hour, based on experience. The role supports Gordy’s Marine’s Service Department and its goal of delivering the ultimate boating experience. As the primary liaison between customers and service staff, the advisor translates technical information, coordinates service work, and keeps customers informed. The role helps deliver a high-quality service experience and maintain lasting customer relationships.

What you'll do

• Serve as the customer contact for service needs
• create work orders and document requests
• update schedules
• coordinate parts requests with technicians and the parts team
• obtain customer approval for service work
• support haul-and-launch scheduling
• assist with billing and payment collection
• answer phones and maintain service-office files.

What we're looking for

Skills & competencies

service advisor

boats

marine service

customer relations

work orders

service scheduling

parts coordination

fontana wi

gordy's marine

starting at $22.90/hour

medical

dental

vision

401(k) match

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, vision, supplemental benefits, 401(k) with match, PTO bank from day one, seven paid holidays, company parties, and employee discounts.

Why this role

The posting specifies Monday–Friday, 8:30 a.m.–5 p.m., with rotating weekends potentially required during summer; the role is in office.

About the employer

Gordy's Marine is hiring for this role. Industry: Marinas. Sector: 71.