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Client Onboarding Specialist

Parmele Disability Advocates · Joplin, MO · Client Intake

Compensation

From $15 /hr

Employment type

Full-time

Work setting

On-site

Location

Joplin, MO

Schedule

Day shift

Posted

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Job overview

The Client Onboarding Specialist role is a hybrid remote position based in Joplin, MO. Compensation is $15.00 per hour, and this role supports the intake team at Parmele Disability Advocates. This role exists to serve as a primary point of contact for individuals seeking assistance with disability claims. The specialist builds rapport, gathers information, and guides prospective clients through the onboarding process with empathy and professionalism.

What you'll do

  • Respond to inbound calls and live chat inquiries.
  • Conduct outbound follow-up calls.
  • Build rapport and create a positive first impression.
  • Gather and document client information.
  • Schedule consultations and coordinate next steps.

What we're looking for

Skills & competencies
full-time
hybrid
joplin mo
client onboarding
disability advocacy
customer service
intake
day shift
weekend required
$15/hr
Work arrangement
  • Weekend coverage required

Benefits & perks

  • Medical, dental, vision insurance, 401(k) with match, PTO, employee discounts, wellness resources.

Why this role

Hybrid/remote work model with a comprehensive benefits package including 401(k) matching.

About the employer

Parmele Disability Advocates is hiring for this role. Industry: Office Administrative Services. Sector: 56.

Additional details

Industry sector
56
Industry
Office Administrative Services
Occupation code
43-4051.00
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