Route Support

Job overview

The Route Support specialist is an onsite role based in Springfield, MA. The position offers an annual salary range of $57,889.20 to $80,401.67, supporting the service department at UniFirst, a leader in garment services. This role exists to provide essential route coverage, ensuring seamless delivery and collection of garments and products for our customers. The specialist maintains operational excellence by managing inventory, resolving customer issues, and upholding safety standards while operating company vehicles.

What you'll do

• Develop proficiency across multiple routes
• deliver garments and products to customers
• provide excellent customer service
• resolve customer requests independently
• manage invoices and inventory audits
• maintain vehicle safety and appearance
• follow traffic laws
• collaborate with service and management teams
• support new account installations
• communicate customer feedback.

What we're looking for

Skills & competencies

full-time

day shift

springfield ma

unifirst

route support

customer service

logistics

transportation

no on-call

onsite

$57k-$80k

Work arrangement

• Weekend coverage required

Benefits & perks

• 401(k) with company match, profit sharing, health and life insurance, paid time off, employee discounts, tuition reimbursement.

Why this role

Fast-paced, dynamic environment with variety in daily routes and customer interactions.

About the employer

UniFirst is hiring for this role. Industry: Drycleaning and Laundry Services (except Coin-Operated). Sector: 81.