Customer Care Manager — State Farm Agent Team Member

Job overview

The Customer Care Manager — State Farm Agent Team Member role is onsite in Fort Bragg, CA, with compensation of $45,000–$50,000 per year. The role supports Sean Leland State Farm's work helping people protect what matters and serving the local community.

What you'll do

• Manage customer inquiries and daily service activities
• coordinate team communication and workflows
• assist with account updates, billing inquiries, and policy reviews
• track service metrics and report progress to the agent
• support community engagement and customer outreach. The role requires obtaining applicable state insurance licenses.

What we're looking for

Skills & competencies

customer care manager

state farm agent team member

fort bragg ca

$45,000–$50,000 per year

customer inquiries

policy reviews

billing inquiries

account updates

service metrics

community outreach

401(k) matching

state insurance license

Work arrangement

• Weekend coverage required

Benefits & perks

• 401(k) matching, paid time off, signing bonus, advancement opportunity, and training and development

Why this role

Benefits listed include 401(k) matching, paid time off, signing bonus, advancement opportunity, and training and development. Prior customer service, office management, or administrative support experience is preferred.

About the employer

Sean Leland - State Farm Agent is hiring for this role. Industry: Executive Offices. Sector: 92.