Guest Services Representative, Part-Time

Job overview

The Guest Services Representative role is onsite at Tru by Hilton Columbia–Graystone in Columbia, SC, and pays $15.50 per hour. Parks Hospitality Group focuses on guest service and memorable hotel experiences.

What you'll do

• Welcome guests and assist with check-in and check-out
• answer questions and provide local information
• handle requests, reservations, cancellations, and modifications
• communicate with other departments
• address guest complaints professionally
• and maintain an organized front desk and assist with administrative duties.

What we're looking for

Skills & competencies

guest services representative

columbia sc

tru by hilton columbia–graystone

part-time

onsite

$15.50/hr

front desk

guest check-in

reservations

customer service

weekend availability

hotel hospitality

Work arrangement

• Weekend coverage required

Benefits & perks

• Paid time off for all team members
• full-time team members receive medical and dental benefits from their first day. Discounted hotel room rates and performance incentives are also offered.

Why this role

The posting offers performance incentives of $50–$150+ per month and quarterly or annual cash awards of $250–$500. Weekend, evening, and holiday availability is required.

About the employer

Tru Columbia is hiring for this role. Industry: Hotels (except Casino Hotels) and Motels. Sector: 72.