Mortgage Customer Service Client Coordinator

Job overview

The Mortgage Customer Service Client Coordinator is an in-office role in Tampa, FL, with annual compensation of $38,000–$48,000 based on experience and performance. The role helps prospective homebuyers begin the mortgage process and supports the company’s client service and lending operations.

What you'll do

• Follow up with prospective borrowers who have expressed interest in mortgage financing
• communicate by phone, email, and text
• schedule appointments with loan officers
• maintain client records in the CRM
• help borrowers gather basic information and documents
• support loan officers and operations staff with client communication and follow-up.

What we're looking for

Skills & competencies

mortgage client coordinator

tampa fl

metroplex mortgage services

mortgage intake

customer service

borrower support

appointment coordination

crm

no cold calling

$38k-$48k/year

health benefits

401(k)

Work arrangement

• Weekend coverage required

Benefits & perks

• Health benefits, paid time off, and 401(k).

Why this role

This is not a cold-calling position. The employer provides mortgage-specific training and describes potential advancement into loan partner, loan officer assistant, processing, operations management, production, training, or leadership roles.

About the employer

Metroplex Mortgage Services, Inc. is hiring for this role. Industry: Mortgage and Nonmortgage Loan Brokers. Sector: 52.