Service Delivery Technician II
Employment type
Full-time
Work setting
On-site
Location
Sterling, VA
Schedule
Day shift
Posted
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Job overview
The Service Delivery Technician II is an onsite role based in Sterling, VA. Compensation is not specified for this position. This role supports CyrusOne's mission-critical data center operations by providing direct client support. This position acts as a central point of contact for clients, resolving IT issues and performing facility-related tasks. The technician monitors systems, manages tickets, and ensures high-quality service delivery within a fast-paced data center environment.
What you'll do
- Respond to client tickets
- monitor systems
- perform hardware swaps
- install customer equipment
- troubleshoot cabling
- provide shift turnover communication.
What we're looking for
- Skills & competencies
- full-timeday shiftsterling vacyrusonedata centerit supportonsiteweekend requiredtechnicalcustomer service
- Work arrangement
- Weekend coverage required
Benefits & perks
- Comprehensive benefits package including health, dental, and vision.
Why this role
Requires ability to work on-call rotation and emergency shifts.
About the employer
CyrusOne is hiring for this role. Industry: Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services. Sector: 51.
Additional details
- Industry sector
- 51
- Industry
- Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services
- Occupation code
- 15-1232.00
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Listing ID: cfcbf345-6ef7-47ad-be31-12053f8230cf