Account Associate, State Farm Agent Team Member

Job overview

The Account Associate, State Farm Agent Team Member role is full-time and onsite in Cleveland, OH. Compensation is $55,000–$75,000 per year. The agency supports customers with insurance services and contributes to local foster care programs and medical-supply efforts through community partnerships. The associate supports daily agency operations and customer success by managing accounts, assisting with policy changes and inquiries, processing claims, and coordinating with underwriters. The role helps build customer relationships and supports the agency’s growth through responsive service and relevant product information.

What you'll do

• Manage customer accounts and update database information
• assist customers with policy changes and inquiries
• process insurance claims and follow up on claim status
• coordinate with underwriters to support timely policy issuance.

What we're looking for

Skills & competencies

full-time

account associate

insurance

customer accounts

policy changes

claims processing

underwriting coordination

$55k–$75k

cleveland oh

state farm agent

paid licensing

Work arrangement

• Weekend coverage required

Benefits & perks

• Agency-paid licensing, 401(k), performance-based bonus, flexible schedule, health insurance, paid time off, advancement opportunities, and training and development.

Why this role

Agency-paid licensing; performance-based bonus; flexible schedule; training and development; advancement opportunities; agency describes a people-focused culture and community involvement.

About the employer

Jinisha Patel - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.