Counselor (Crisis Worker)

Job overview

The Counselor (Crisis Worker) role is onsite, with the home office dependent on availability among Vienna, Golconda, Cairo, Elizabethtown, Metropolis, or Anna, Illinois. The salary range is $42,418.80–$60,540.30 per year, depending on education and credentials. The role supports Arrowleaf’s Crisis Response and Intervention Services program, which helps people manage immediate stressors and mental or physical health challenges. The counselor responds to crises, assesses risk, provides short-term interventions, and coordinates referrals and safety planning. The work helps stabilize people in crisis and connect them with appropriate supports while maintaining continuity of care with agency staff and community partners.

What you'll do

• Respond to crisis calls, primarily nights and weekends with some days
• provide crisis intervention and referrals
• use screening and assessment tools to evaluate risk and recommend level of care to the on-call qualified mental health professional
• collaborate with emergency services, law enforcement, and medical professionals
• develop safety plans with clients
• coordinate communication and referrals
• document services
• participate in team meetings and supervision
• screen, assess, and intervene for trauma symptoms
• follow abuse and neglect reporting procedures.

What we're looking for

Skills & competencies

counselor

crisis worker

crisis response

crisis intervention

behavioral health

safety planning

community services

southern illinois

arrowleaf

$42,418.80–$60,540.30/year

full-time

36 hours/week

evening and weekend availability

mileage reimbursement

Work arrangement

• Weekend coverage required

Benefits & perks

• Health, vision, and dental insurance options
• life insurance up to $50,000
• 401(k) with company match for qualifying staff
• voluntary benefits
• mileage reimbursement
• up to 376 hours of first-year paid time off, including paid holidays
• paid advanced training and certification
• free clinical supervision toward licensure
• advancement opportunities
• Public Service Loan Forgiveness-eligible employer
• and CCBHC and NHSC programs.

Why this role

Requires evening and weekend availability, travel to off-site or community locations, and at least one crisis call per month to maintain call-in status.

About the employer

Arrowleaf is hiring for this role. Industry: Other Individual and Family Services. Sector: 62.