Veterinary Clinic Customer Service Representative

Job overview

The Veterinary Clinic Customer Service Representative role is in person in Fargo, ND, supporting a 24/7 hospital. Starting pay is $18.00 per hour. Red River Animal Emergency Clinic provides emergency veterinary medicine to Fargo and surrounding areas. The representative keeps front-desk and client communications moving in a fast-paced clinical setting. By coordinating communication between pet owners and medical staff, maintaining patient records, and handling billing, the role supports the hospital’s day-to-day operations and client experience.

What you'll do

• Manage multiple phone lines
• greet clients
• communicate between pet owners and medical staff
• create and update patient records
• explain processes
• handle billing
• ensure transactions are accurate and balanced
• guide clients through each step of their visit.

What we're looking for

Skills & competencies

fargo nd

red river animal emergency clinic

in person

24/7 hospital

client service

veterinary reception

patient records

billing

phones

$18.00 per hour

flexible scheduling

Work arrangement

• Weekend coverage required

Benefits & perks

• Health, dental, vision, and life insurance
• 401(k) and matching
• employee assistance program
• employee discounts
• paid time off
• and uniform allowance.

Why this role

The role supports 24/7 hospital operations and may include nights, overnights, weekends, and holidays. The posting prefers two or more years of customer service experience and one or more years of veterinary experience.

About the employer

Red River Animal Emergency Hospital and Referral Center is hiring for this role. Industry: Veterinary Services. Sector: 54.