Customer Service Representative – State Farm Agent Team Member

Job overview

The Customer Service Representative – State Farm Agent Team Member is an onsite role in Roanoke Rapids, NC, with listed compensation of $40,000–$60,000 per year. The agency serves more than 6,000 local households, and this role helps customers adjust insurance plans to changing needs.

What you'll do

• Welcome customers
• assist State Farm customers with basic and complex requests
• provide tailored advice and recommendations
• help customers understand insurance bills and coverage options
• and work with the team to provide customer service. The posting states that this is not a sales- or commission-based position and that insurance background is not required, with training provided.

What we're looking for

Skills & competencies

customer service representative

insurance customer service

state farm

policy support

customer recommendations

training provided

roanoke rapids nc

$40k–$60k per year

health insurance

401(k) matching

paid time off

Work arrangement

• Weekend coverage required

Benefits & perks

• Health insurance
• paid time off
• 401(k)
• 401(k) matching
• training and development
• advancement opportunity
• performance-based bonus
• company parties.

Why this role

No insurance background is required; candidates must be able to study for and pass a state insurance exam. The posting seeks prior office experience or recent college graduates.

About the employer

john grimes - State Farm Agent is hiring for this role. Industry: Direct Property and Casualty Insurance Carriers. Sector: 52.