Customer Account Manager
Employment type
Full-time
Work setting
On-site
Location
Woodridge, IL
Schedule
Day shift
Posted
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Job overview
The Customer Account Manager works in person in Woodridge, IL. Compensation is not specified. Champion Packaging & Distribution serves customers with packaging and distribution operations. The role manages customer contact throughout the ordering process, helping ensure orders are processed accurately and customers receive timely information. Coordination with shipping, production, purchasing, and sales supports dependable order fulfillment and customer service.
What you'll do
- Process fax and email orders accurately and promptly
- communicate order changes and updates to customers
- respond to inquiries about orders, deliveries, and returns
- coordinate with Shipping/Receiving, Production, Purchasing, and Sales
- answer and direct calls
- and greet visitors professionally.
What we're looking for
- Skills & competencies
- customer account managerwoodridge ilchampion packaging & distributionfull-timecustomer serviceorder processingedisaplogisticsmanufacturing experiencemicrosoft excelmonday to fridayovertime as needed
- Work arrangement
- Weekend coverage required
Why this role
Requires at least five years of customer service experience. EDI and SAP experience, proficiency with Microsoft Office, and logistics and manufacturing experience are listed requirements; the schedule is Monday to Friday with overtime as needed.
About the employer
Champion Packaging & Distribution Inc is hiring for this role. Industry: Other Miscellaneous Nondurable Goods Merchant Wholesalers. Sector: 42.
Additional details
- Industry sector
- 42
- Industry
- Other Miscellaneous Nondurable Goods Merchant Wholesalers
- Occupation code
- 43-4051.00
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Listing ID: cf6bbc0d-9388-46ed-b071-d079e0283531