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Retail Customer Service Lead

PetSmart · Nags Head, NC

Employment type

Contract

Work setting

On-site

Location

Nags Head, NC

Schedule

Day shift

Posted

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Job overview

The Retail Customer Service Lead is an onsite role based in Nags Head, NC. Compensation is not specified. This role supports the store operations team at PetSmart, focusing on customer service, loyalty programs, and pet care. The role exists to drive the pet parent experience and uphold the company's mission. The lead oversees customer interactions, supports store events, and guides associates to ensure a safe, organized, and customer-focused environment.

What we're looking for

Skills & competencies
contract
day shift
nags head nc
petsmart
customer service
retail lead
key holder
supervisory
pet care
onsite
weekend work required
Work arrangement
  • Weekend coverage required

Benefits & perks

  • Paid Weekly, Health & Wellness Benefits, 401k Plan with company match, Paid Time off, Associate discounts, Tuition Assistance.

About the employer

PetSmart is hiring for this role. Industry: Pet and Pet Supplies Retailers. Sector: 45.

Additional details

Industry sector
45
Industry
Pet and Pet Supplies Retailers
Occupation code
41-1011.00
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