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Call Center Client Services Manager

MCI Careers · Las Cruces, NM

Employment type

Full-time

Work setting

On-site

Location

Las Cruces, NM

Schedule

Day shift

Posted

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Job overview

The Call Center Client Services Manager role is a remote, full-time position based in Las Cruces, NM, with compensation not specified. This role supports the MCI Careers team. The role exists to manage client relationships and ensure consistent service delivery within the contact center. The manager acts as the primary point of contact, oversees SLAs and KPIs, and collaborates with internal teams to resolve issues and drive improvements.

What we're looking for

Skills & competencies
full-time
day shift
las cruces nm
mci careers
client services
call center
account management
bpo
remote
weekend work
Work arrangement
  • Weekend coverage required

About the employer

MCI Careers is hiring for this role. Industry: Telemarketing Bureaus and Other Contact Centers. Sector: 56.

Additional details

Industry sector
56
Industry
Telemarketing Bureaus and Other Contact Centers
Occupation code
11-3012.00
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You'll be redirected to the employer's application page.

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