Front Desk Agent

Job overview

The Front Desk Agent role is onsite in Traverse City, MI, and pays $16–$18 per hour. Compensation includes employee discounts, flexible scheduling, and career advancement opportunities. The role supports hotel guest services at TC Bay Resort. This position helps guests have a positive hotel experience by handling check-in and check-out, reservations, questions, payments, and coordination with housekeeping. It also supports smooth hotel operations by maintaining accurate paperwork and meeting health and quality standards.

What you'll do

• Assist with guest check-in and check-out, issue room keys, process payments, coordinate room availability with housekeeping, answer inquiries, complete paperwork, take reservations, describe room features and amenities, and comply with health and quality standards.

What we're looking for

Skills & competencies

front desk agent

hotel guest services

traverse city mi

tc bay resort

guest check-in

guest check-out

reservations

customer service

housekeeping coordination

room availability

full-time

$16–$18 per hour

Work arrangement

• Weekend coverage required

Benefits & perks

• Employee discounts, flexible scheduling, and career advancement opportunities.

Why this role

Employee discounts, flexible scheduling, and career advancement opportunities are listed.

About the employer

TC BAY RESORT LLC is hiring for this role. Industry: Hotels (except Casino Hotels) and Motels. Sector: 72.