Fulfillment Supervisor

Job overview

The Fulfillment Supervisor role is onsite in the greater Phoenix area, and candidates must reside in the area and be willing to travel around the metroplex as needed. Compensation is not specified. The role supports Zipline’s fulfillment operations across three to five charging sites; Zipline describes its mission as expanding access to food, medicine, and essential goods through drone delivery. The supervisor leads fulfillment operators and owns day-to-day site operations, including scheduling, labor budgets, safety, and performance metrics. The role uses operational data to identify inefficiencies and implement improvements to fulfillment quality, speed, and the employee experience.

What you'll do

• Lead Fulfillment Operators across multiple sites and support safe, productive work
• partner with Flight and Customer Operations on daily tasks
• own day-to-day fulfillment operations
• manage scheduling and labor budgets
• monitor performance metrics, order accuracy, and fulfillment speed
• use data to identify inefficiencies and execute process improvement projects.

What we're looking for

Skills & competencies

fulfillment supervisor

phoenix az

zipline

onsite

drone delivery

fulfillment operations

charging sites

team leadership

warehouse logistics

scheduling

labor budget

order accuracy

process improvement

Work arrangement

• Weekend coverage required

Why this role

Supports operations across three to five charging sites. Requires two or more years of experience in operations, warehouse logistics, retail management, fulfillment, or a related field; the role includes warehouse duties and lifting up to five pounds.

About the employer

Zipline is hiring for this role. Industry: Other Support Activities for Air Transportation. Sector: 48.