Front Desk Agent

Job overview

The Front Desk Agent is an onsite, part-time position in Latham, NY, with compensation not specified. The role is the hotel’s first point of contact for guests and supports a pleasant, memorable stay. The agent manages guest arrivals and departures, reservations, payments, and questions about rooms and amenities. Professional, timely responses to guest concerns and accurate completion of shift checklists help maintain smooth front-desk operations.

What you'll do

• Complete check-in and check-out tasks
• manage online and phone reservations
• explain payment methods and verify credit card information
• register guests and collect stay details
• welcome guests and assign rooms
• provide information about rooms, rates, and amenities
• respond professionally to complaints
• complete shift checklists
• perform other duties assigned by management.

What we're looking for

Skills & competencies

front desk agent

hotel

guest services

check-in

check-out

reservations

customer service

latham ny

anadi hotels

part-time

Work arrangement

• Weekend coverage required

Why this role

The posting seeks hotel front-desk or similar experience and familiarity with hotel reservation software and travel-planning websites.

About the employer

Anadi Hotels is hiring for this role. Industry: Hotels (except Casino Hotels) and Motels. Sector: 72.