Customer Experience Specialist 1 - Dental Contact Center
Compensation
$18.17 – $32.31 /yr
Employment type
Full-time
Work setting
On-site
Location
Des Moines, IA
Schedule
Day shift
Posted
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Job overview
The Customer Experience Specialist 1 is an onsite position based in Des Moines, IA, with a salary range of $18.17 to $32.31 per hour. This role handles dental insurance inquiries in the contact center. The role exists to assist members with understanding their dental benefits and resolving account inquiries. It contributes to the company by providing accurate information and ensuring a coordinated, positive customer experience.
What we're looking for
- Skills & competencies
- full-timeday shiftdes moines iaprincipalcustomer experiencecontact centerdental insurancecustomer servicebenefitsno travel required$18-$32/hronsite
- Work arrangement
- Weekend coverage required
Benefits & perks
- Personal Time Off (PTO), Pension Eligible
About the employer
Principal Financial Group is hiring for this role. Industry: Direct Property and Casualty Insurance Carriers. Sector: 52.
Additional details
- Industry sector
- 52
- Industry
- Direct Property and Casualty Insurance Carriers
- Occupation code
- 41-9041.00
You'll be redirected to the employer's application page.
Listing ID: cf222672-e266-4f6d-b1e6-808c6f98bc6e