Business Support Representative I
Employment type
Full-time
Work setting
On-site
Location
Gretna, NE
Schedule
Day shift
Posted
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Job overview
The Business Support Representative I role is onsite in Gretna, NE. Compensation is not specified. The position supports Pinnacle Bank’s business online banking customers through telephone, chat, and email service. The role helps customers resolve basic online banking issues and supports accurate account and data maintenance. It contributes to the Business Support department’s customer service and operational work under the direction of the Business Support Supervisor.
What you'll do
- Assist existing customers with basic PinnBank for Business issues, including password resets, account unlocks, bill pay, mobile banking, and other simple questions
- verify data-entry changes made by higher-level Business Support Representatives
- review and update closed accounts in Bill Pay
- assist the supervisor with related projects
- maintain regular and reliable attendance.
What we're looking for
- Skills & competencies
- business support representative igretna nepinnacle bankbank of coloradoonline business bankingcustomer servicetelephone supportchat supportemail supportdata entrybill paymonday–friday 8–5
- Work arrangement
- Weekend coverage required
Why this role
High school graduation or equivalent required. Schedule listed as Monday through Friday, 8 a.m.–5 p.m.
About the employer
Pinnacle Bank/Bank of Colorado is hiring for this role. Industry: Savings Institutions and Other Depository Credit Intermediation. Sector: 52.
Additional details
- Industry sector
- 52
- Industry
- Savings Institutions and Other Depository Credit Intermediation
- Occupation code
- 43-4051.00
You'll be redirected to the employer's application page.
Listing ID: cf177f26-2408-480b-8483-133478904b26