Customer Service Representative — State Farm Agent Team Member
Employment type
Full-time
Work setting
On-site
Location
Wauseon, OH
Schedule
Day shift
Posted
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Job overview
The Customer Service Representative role is onsite in Wauseon, OH. Compensation is described as competitive, with no numeric amount specified. The role supports Scott Neumann’s State Farm agency and its customer service and community relationships. The representative helps customers understand and update policies, processes claims, and maintains accurate interaction records. By resolving inquiries and coordinating with agency colleagues, the role contributes to customer experience and agency growth.
What you'll do
- Answer customer inquiries and provide policy information
- assist with policy changes and updates
- process insurance claims and follow up with customers
- maintain accurate records of customer interactions.
What we're looking for
- Skills & competencies
- customer service representativewauseon ohscott neumann state farm agentinsurance agencypolicy informationpolicy changesclaims processingcustomer follow-uprecordkeepingtraining and developmentperformance bonusadvancement opportunity
- Work arrangement
- Weekend coverage required
Benefits & perks
- Competitive salary
- training and development
- performance-based bonus
- opportunity for advancement.
Why this role
The posting notes training and development, performance-based bonuses, and advancement opportunities.
About the employer
Scott Neumann - State Farm Agent is hiring for this role. Industry: Direct Property and Casualty Insurance Carriers. Sector: 52.
Additional details
- Industry sector
- 52
- Industry
- Direct Property and Casualty Insurance Carriers
- Occupation code
- 43-4051.00
You'll be redirected to the employer's application page.
Listing ID: cf11de8d-4039-4d16-b607-92ccbb646132