Automotive Customer Service Specialist

Job overview

The Automotive Customer Service Specialist role is an onsite, part-time position in Alpharetta, GA. Compensation is not specified; the posting describes the position as hourly. Grease Monkey operates automotive oil change centers and serves customers through its service centers. The specialist supports the customer experience and center operations by answering questions, explaining service orders, processing payments, and maintaining customer and front-office areas. The role helps customers stay informed while assisting the center team with clerical and upkeep tasks.

What you'll do

• Communicate with waiting customers and answer inquiries
• explain services, promotions, and product guarantees
• review service tickets at checkout
• process payments
• assist with complaints
• maintain waiting and front-office areas
• organize paperwork and enter vendor shipments.

What we're looking for

Skills & competencies

automotive customer service specialist

alpharetta ga

grease monkey

customer service

automotive service center

service order tickets

payment processing

front office

customer waiting area

clerical support

flexible hours

advancement opportunities

Work arrangement

• Weekend coverage required

Benefits & perks

• Discounted employee services
• flexible hours
• opportunities for advancement.

Why this role

The posting describes flexible hours and opportunities for advancement. Previous customer service and general office experience are required.

About the employer

Grease Monkey Jonesboro is hiring for this role. Industry: General Automotive Repair. Sector: 81.