Customer Service Representative, State Farm Agent Team Member

Job overview

The Customer Service Representative, State Farm Agent Team Member role is onsite in Rogers, AR. Compensation is $48,000–$65,000 per year. The position supports Jonathan Hooks - State Farm Agent in delivering customer experiences that reinforce agency growth. The representative helps customers understand and update policies, processes claims, and maintains interaction records. By resolving inquiries and coordinating with agency colleagues, the role supports customer relationships and the agency’s service and growth goals.

What you'll do

• Answer customer inquiries and provide policy information
• assist with policy changes and updates
• process insurance claims and follow up with customers
• maintain accurate records of customer interactions.

What we're looking for

Skills & competencies

customer service representative

state farm agent team member

rogers ar

jonathan hooks - state farm agent

full-time

customer service

insurance policies

policy updates

claims processing

customer records

communication

$48k–$65k/year

Work arrangement

• Weekend coverage required

Benefits & perks

• Team-building activities and meals, travel incentives, performance-based bonus, advancement opportunities, and training and development.

About the employer

Jonathan Hooks - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.