IT Manager

Job overview

The IT Manager role is onsite in Blue Ash, OH, with occasional travel to San Leandro, CA; compensation is described as based on experience and no numeric range is specified. Lahlouh provides business communications solutions, including printing, fulfillment, and workflow automation. This hands-on player-coach leads day-to-day IT operations, manages a distributed support team, and personally handles escalated technical issues as needed. The role helps maintain reliable technology services and coordinate projects, compliance, vendors, and infrastructure across company locations.

What you'll do

• Lead IT operations and support staff
• troubleshoot escalated Windows, Microsoft 365, account, printer, network, hardware, and business application issues
• oversee help desk tickets
• coordinate IT projects
• support compliance activities and audits
• manage vendors, purchasing, renewals, and budget tracking
• maintain IT documentation
• support facility technology needs and occasional travel to San Leandro.

What we're looking for

Skills & competencies

it manager

blue ash oh

lahlouh

onsite

it operations

windows

microsoft 365

help desk

network support

it compliance

vendor management

project coordination

occasional travel

compensation based on experience

Work arrangement

• Weekend coverage required

Benefits & perks

• Benefits-eligible role
• the posting does not specify individual benefits.

Why this role

Hands-on leadership role combining team management with technical troubleshooting; occasional travel to the California office is required.

About the employer

Lahlouh is hiring for this role. Industry: Commercial Printing (except Screen and Books). Sector: 32.