Customer Relations Specialist – 2nd Shift

Job overview

The Customer Relations Specialist – 2nd Shift role is onsite in Green Bay, WI. Compensation is not specified. The AmeriLux Family of Companies describes the position as a link between customers and internal teams, supporting customer service and communication. The specialist handles customer inquiries and concerns, coordinates order processing and fulfillment, maintains interaction records and CRM data, and assists drivers. This work helps keep customer communications and internal service coordination accurate and responsive.

What you'll do

• Serve as the main contact for customer communications and resolve concerns
• coordinate with internal departments on order processing and fulfillment
• maintain accurate records of interactions and transactions
• update customer data in the CRM
• collaborate with team members
• assist AmeriLux drivers and escalate issues as needed.

What we're looking for

Skills & competencies

customer relations specialist

2nd shift

amerilux

green bay wi

onsite

part-time option

customer inquiries

order fulfillment

crm

driver support

monday–friday

5 p.m.–10 p.m.

Work arrangement

• Weekend coverage required

Benefits & perks

• Healthcare plan, onsite healthcare clinic, dental and vision insurance, disability and life insurance, 401(k) match, employee assistance program, paid time off, and flexible spending account.

Why this role

Part-time schedule listed as Monday–Friday, 5 p.m.–10 p.m.; full-time schedule is also available Monday–Friday, 2 p.m.–10 p.m. Benefits include healthcare, onsite clinic, dental and vision insurance, disability and life insurance, 401(k) match, paid time off, and FSA.

About the employer

The AmeriLux Family of Companies is hiring for this role. Industry: Telemarketing Bureaus and Other Contact Centers. Sector: 56.