Medical Scheduler — Bilingual Preferred

Job overview

The Medical Scheduler role is onsite in Sanford, FL, and compensation is not specified. The scheduler reports to the Medical Scheduling Manager at True Health. The role coordinates patient appointments by telephone and computer, following the organization’s scheduling and customer-service guidelines. By responding to patient requests and questions and managing call volume, the scheduler supports access to care and the medical scheduling team.

What you'll do

• Answer incoming patient calls requesting appointments and schedule appointments on the computer according to True Health guidelines.
• Answer patient questions within the scope of responsibilities, follow company customer-service guidelines, and perform other assigned responsibilities.
• The posting requires a high school diploma or equivalent, at least one year of telephone or customer-service experience, at least one year of medical experience, and typing/keyboarding at 35 words per minute.
• Bilingual ability is a plus, not a requirement.

What we're looking for

Skills & competencies

medical scheduler

true health

sanford fl

onsite

patient appointments

telephone scheduling

patient calls

customer service

medical experience

35 wpm typing

high school diploma

bilingual preferred

Work arrangement

• Weekend coverage required

Why this role

Bilingual ability is preferred but not required; the role requires managing heavy call volumes and 35 words-per-minute typing/keyboarding.

About the employer

True Health is hiring for this role. Industry: Offices of Physicians (except Mental Health Specialists). Sector: 62.