Alarm Operator / Security Alarm Dispatcher — 3rd Shift

Job overview

The Alarm Operator / Security Alarm Dispatcher role is onsite in Springfield, MO. Compensation is $35,000–$45,000 per year, and the posting includes a $1,500 signing bonus. The response center team monitors security and life-safety alarms to help protect customers, their families, and businesses. The operator monitors alarm systems, dispatches law enforcement or first responders, and coordinates customer service requests. Accurate communication, documentation, and calm handling of incidents support the response center’s protective services.

What you'll do

• Monitor security and life-safety alarm systems
• dispatch law enforcement and first responders
• coordinate customer service requests
• communicate professionally with customers and technicians
• document information and enter data
• schedule service calls as needed
• respond to alarms and requests in a fast-paced team environment.

What we're looking for

Skills & competencies

alarm operator

security alarm dispatcher

springfield mo

federal protection

full-time

onsite

3rd shift

9 pm-7 am

$35k-$45k

$1,500 signing bonus

rotating schedule

some weekends

Work arrangement

• Weekend coverage required

Benefits & perks

• $1,500 signing bonus
• shift differential for second and third shifts
• multi-tier training program with additional compensation upon completion of each tier
• advancement and specialization opportunities.

Why this role

Third-shift hours are 9:00 p.m.–7:00 a.m.; rotating schedule includes some weekends, with 4–5 days on and 3–4 days off. Multi-tier training offers additional compensation upon completion of each tier; shift differential applies to second and third shifts.

About the employer

Federal Protection Inc is hiring for this role. Industry: Security Systems Services (except Locksmiths). Sector: 56.