Operations Supervisor, Jackpocket
Employment type
Full-time
Work setting
On-site
Location
Thompson Ridge, NY
Schedule
Day shift
Posted
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Job overview
The Operations Supervisor, Jackpocket, is an onsite role based in Thompson Ridge, NY. Compensation is not specified for this position, which supports the lottery courier product team at DraftKings. This role exists to lead the fulfillment center team in managing daily lottery operations. The supervisor ensures timely ticket order processing, manages personnel and shift scheduling, and resolves operational challenges to maintain high standards of service.
What you'll do
- Lead fulfillment center team, manage lottery operations resources, serve as Manager-on-Duty, manage shift scheduling and attendance, troubleshoot operational challenges, handle high-value ticket redemptions, and manage inventory.
What we're looking for
- Skills & competencies
- full-timeday shiftthompson ridge nydraftkingsoperations supervisorlotteryfulfillmentleadershipno on-callweekends required
- Work arrangement
- Weekend coverage required
Benefits & perks
- Not specified
Why this role
Focus on lottery courier operations and fulfillment center leadership.
About the employer
DraftKings is hiring for this role. Industry: All Other Amusement and Recreation Industries. Sector: 71.
Additional details
- Industry sector
- 71
- Industry
- All Other Amusement and Recreation Industries
- Occupation code
- 11-9199.00
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Listing ID: ce8bb0c8-37c8-4cb0-b484-088c39c1f3e8