Front Desk Guest Service Associate — Hampton Inn and Home2 Suites Ontario

Job overview

The Front Desk Guest Service Associate role is part-time and onsite in Ontario, California. Compensation is $17–$18.50 per hour. The position supports guest service at the Hampton Inn and Home2 Suites Ontario. The associate helps increase guest satisfaction through courteous service and follows hotel procedures. The role also supports revenue through selling strategies, handles guest issues professionally, and uses property management systems to process charges, bills, payments, and changes.

What you'll do

• Provide efficient and courteous guest service in line with hotel standards
• implement selling strategies to enhance hotel revenue
• communicate with guests and coworkers and relay information using log books
• assist with guest issues professionally
• operate property management systems to post charges, compute bills, collect payments, and make changes.

What we're looking for

Skills & competencies

front desk

guest service associate

hotel guest services

property management systems

guest satisfaction

part-time

ontario ca

hampton inn

home2 suites ontario

guasti spv llc

$17–$18.50/hr

Work arrangement

• Weekend coverage required

Why this role

Schedule varies and may include holidays, weekends, evenings, and extended hours; the posting seeks at least one year of experience.

About the employer

Guasti SPV LLC is hiring for this role. Industry: Hotels (except Casino Hotels) and Motels. Sector: 72.