Customer Service Representative | State Farm Agent Team

Job overview

The Customer Service Representative role is onsite in Lansing, KS. Compensation is $35,000–$50,000 per year. The role supports Tiffany Andrews - State Farm Agent and its community-focused insurance agency. The representative helps customers understand and manage their policies, handles inquiries and claims follow-up, and maintains accurate interaction records. The role contributes to customer experience and agency growth by coordinating with team members and anticipating community members’ needs.

What you'll do

• Answer customer inquiries and provide policy information
• assist with policy changes and updates
• process insurance claims and follow up with customers
• maintain accurate records of customer interactions.

What we're looking for

Skills & competencies

customer service representative

insurance

state farm agent

policy information

policy changes

claims follow-up

customer records

lansing ks

tiffany andrews state farm agent

$35k-$50k/year

health insurance

paid time off

license reimbursement

Work arrangement

• Weekend coverage required

Benefits & perks

• License reimbursement, performance-based bonus, health insurance, paid time off, training and development, flexible schedule, and advancement opportunities.

Why this role

The agency describes a supportive team culture, flexible work environment, licensing reimbursement, and internal growth opportunities for driven, sales-minded candidates.

About the employer

Tiffany Andrews - State Farm Agent is hiring for this role. Industry: Direct Property and Casualty Insurance Carriers. Sector: 52.