Customer Service Representative – State Farm Agent Team Member

Job overview

The Customer Service Representative – State Farm Agent Team Member role is onsite in Ashland, KY. Pay is $12–$23 per hour, with salary plus commission or bonus also described. The independent agent’s office markets State Farm insurance and financial service products.

What you'll do

• Establish and follow up on customer relationships
• use a needs-based review process to explain insurance options
• handle inbound and outbound calls
• support marketing goals
• assist with cold calling when needed
• and help walk-in customers and callers with payments, coverage explanations, claims, and questions.

What we're looking for

Skills & competencies

customer service representative

state farm agent team member

insurance

ashland ky

customer relationships

inbound calls

outbound calls

claims support

insurance licensing

$12–$23/hour

Work arrangement

• Weekend coverage required

Benefits & perks

• 401(k) matching
• flexible schedule
• paid time off
• advancement opportunities
• salary plus commission or bonus.

Why this role

The posting requires a valid driver’s license and the ability to obtain Property and Casualty and Life and Health licenses; an associate’s degree or higher is preferred.

About the employer

Jessica Haukedahl - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.