Service Dispatcher

Job overview

The Service Dispatcher role is onsite in Chamblee, GA. Compensation is not specified. The position serves as a primary liaison among Strictly Mechanical’s service department, construction department, and customers. The dispatcher coordinates technicians’ daily schedules using Acumatica, routes incoming calls, and supports service and construction scheduling. The role helps keep field service appointments organized and facilitates communication and paperwork across departments.

What you'll do

• Organize daily technician schedules
• dispatch technicians to new jobs
• answer and redirect service department and technician calls
• coordinate jobsite scheduling with construction
• process applicable service paperwork
• create Acumatica appointments and purchase orders and process purchase order markups as directed.

What we're looking for

Skills & competencies

service dispatcher

service coordinator

chamblee ga

strictly mechanical

customer service

technician scheduling

dispatching

acumatica

incoming calls

purchase orders

hvac experience desirable

Work arrangement

• Weekend coverage required

Benefits & perks

• The posting describes competitive compensation and benefits, growth opportunities, and a supportive company culture
• specific benefit details are not listed.

Why this role

HVAC experience is desirable but not required; Acumatica ERP experience is a bonus.

About the employer

Strictly Mechanical is hiring for this role. Industry: Plumbing, Heating, and Air-Conditioning Contractors. Sector: 23.