Customer Service Representative — State Farm Agent Team Member

Job overview

The Customer Service Representative — State Farm Agent Team Member works onsite in Saint Paul, MN, with annual compensation of $40,000–$55,000. The role supports Dustin Stifter’s State Farm agency in delivering customer experiences that reinforce agency growth. The representative responds to customer needs, assists with policy updates and claims, and maintains accurate interaction records. By coordinating with agency colleagues and anticipating community members’ needs, the role helps provide responsive insurance service and support customer relationships.

What you'll do

• Answer customer inquiries and provide policy information
• assist with policy changes and updates
• process insurance claims and follow up with customers
• maintain accurate records of customer interactions.

What we're looking for

Skills & competencies

customer service representative

insurance customer service

policy information

policy changes

claims processing

saint paul mn

state farm agent team

$40k–$55k

simple ira

license reimbursement

performance bonus

paid time off

training and development

Work arrangement

• Weekend coverage required

Benefits & perks

• Simple IRA, license reimbursement, performance-based bonus, competitive salary, flexible schedule, advancement opportunity, paid time off, and training and development.

Why this role

The posting lists a Simple IRA, license reimbursement, performance-based bonus, paid time off, flexible schedule, advancement opportunity, and training and development. Previous customer service experience is preferred.

About the employer

Dustin Stifter - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.