Active Directory Server Administration Desktop Imaging Specialist

Job overview

The Active Directory Server Administration Desktop Imaging Specialist role is onsite in Atlanta, GA. Compensation is listed as DOE, with no numeric amount specified. The position supports the client's IT Client Services Team and internal users. The role provides helpdesk and desktop support, resolving user issues and maintaining systems, applications, and related infrastructure. It contributes to reliable operations by documenting resolutions, supporting end-user devices and applications, and reporting system performance.

What you'll do

• Provide online and desk-side helpdesk services
• resolve end-user IT incidents, problems, and requests
• document service procedures and resolutions
• support workstations and agency IT systems, including Windows, LAN, VPN, Office 365, SharePoint, Active Directory, and applications
• install and support enterprise Microsoft products
• install printers and replace toner
• prepare KPI reports and operational documentation using Microsoft Office
• provide Tier I support and Tier II assistance within expertise
• provide application support and user assistance.

What we're looking for

Skills & competencies

active directory

desktop support

helpdesk

desktop imaging

office 365

microsoft sharepoint

windows workstations

printer installation

atlanta ga

coolsoft

onsite

doe compensation

Work arrangement

• Weekend coverage required

Why this role

Onsite desktop and helpdesk support includes workstation imaging, Active Directory, Office 365, and user assistance.

About the employer

COOLSOFT is hiring for this role. Industry: Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services. Sector: 51.