Pharmacy Benefits Technician

Job overview

The Pharmacy Benefits Technician role is an onsite position located in Phoenix, AZ. Compensation is not specified for this role, which supports members, providers, and insurance carriers within a healthcare environment. This role exists to ensure accurate insurance verification and prescription claims processing. The technician will resolve claims issues, coordinate with Pharmacy Benefit Management services, and maintain documentation to support compliance and billing accuracy.

What you'll do

• Verify insurance eligibility and benefits through outbound calls and follow-up communications.
• Resolve prescription and claims issues to ensure timely adjudication.
• Coordinate with Pharmacy Benefit Management (PBM) services to support accurate billing.
• Assist pharmacists and internal teams with audits and compliance reviews.
• Document all correspondence, escalations, and resolutions in accordance with payer and regulatory requirements.

What we're looking for

Skills & competencies

full-time

day shift

phoenix az

manpower

pharmacy technician

healthcare

insurance verification

claims processing

pbm

hybrid

no on-call

weekend required

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical and Prescription Drug Plans, Dental Plan, Supplemental Life Insurance, Short Term Disability Insurance, 401(k)

Why this role

Hybrid work environment, primarily remote. Opportunity to grow within pharmacy benefits and healthcare operations. Supportive team and structured training. Pathway from temporary to permanent based on performance.

About the employer

Manpower is hiring for this role. Industry: Pharmacy Benefit Management and Other Third Party Administration of Insurance and Pension Funds. Sector: 52.