Receptionist – Customer Service & Sales

Job overview

The Receptionist – Customer Service & Sales role is onsite in Maumelle, AR, with a stated base salary of $40,000–$60,000 per year and additional performance-based compensation opportunities. The local State Farm agent’s office focuses on customer care and insurance services. This role serves as the agency’s first point of contact, supporting a positive customer experience while helping customers understand coverage options and contributing to sales and new-business goals.

What you'll do

• Welcome customers
• answer calls and questions
• assist with everyday insurance needs
• build customer relationships
• maintain an organized, professional office
• identify opportunities to discuss additional auto, home, renters, and life coverage
• follow up with prospective customers and leads
• recommend next steps
• contribute to individual and team sales goals.

What we're looking for

Skills & competencies

receptionist

customer service

insurance sales

maumelle ar

william giles state farm agent

full-time

day shift

$40k–$60k/year

auto insurance

home insurance

renters insurance

life insurance

training and development

paid time off

Work arrangement

• Weekend coverage required

Benefits & perks

• Free food and snacks
• advancement opportunity
• paid time off
• parental leave
• training and development
• company parties.

Why this role

Training and coaching, paid time off, parental leave, advancement opportunities, and performance-based compensation opportunities.

About the employer

William Giles - State Farm Agent is hiring for this role. Industry: Direct Property and Casualty Insurance Carriers. Sector: 52.