Head Teller

Job overview

The Head Teller role is listed in Pawtucket, RI, and the posting identifies Dartmouth, MA as the work location. Pay is $20.50–$24.00 per hour. Bristol County Savings Bank is a community bank serving customers and communities in southeastern Massachusetts and Rhode Island. The Head Teller supervises teller operations and supports responsive customer service while maintaining branch controls and regulatory compliance. The role coordinates staff, resolves transaction issues, manages cash and vault procedures, and provides backup to branch leadership as needed.

What you'll do

• Supervise tellers and schedule daily teller activities
• assist with customer transactions
• troubleshoot teller-line problems and complaints
• train and coach tellers
• maintain compliance logs and records
• verify vault totals and cash levels
• order and receive cash
• settle the ATM
• audit teller drawers
• provide customer service and cross-sell products
• perform branch security and opening and closing functions.

What we're looking for

Skills & competencies

head teller

pawtucket ri

dartmouth ma

$20.50–$24/hr

retail banking

teller supervision

customer service

cash management

regulatory compliance

branch operations

bristol county savings bank

Work arrangement

• Weekend coverage required

Benefits & perks

• 401(k)
• employee pension
• paid time off
• parental leave
• tuition reimbursement
• medical, dental, vision, life and disability insurance
• employee assistance program
• flexible spending, dependent care, and health savings accounts.

Why this role

Requires a high school diploma plus specialized coursework and training, and at least three years of teller experience with demonstrated supervisory ability; extended or weekend hours may be required.

About the employer

Bristol County Savings Bank is hiring for this role. Industry: Commercial Banking. Sector: 52.