Telesales Representative

Job overview

The Telesales Representative role is onsite in Wichita, KS, with pay of $13.10–$15.06 per hour. MCI Careers offers paid on-the-job training for this entry-level position. The role supports outbound sales programs for commercial clients while handling customer service and technical support interactions. Representatives contact prospects and customers, address issues, sell and upsell products, document account activity, and escalate concerns to help deliver a positive customer experience.

What you'll do

• Handle inbound and outbound customer contacts professionally
• listen to customer needs and resolve issues
• research systems and coordinate with other departments
• manage accounts and process claims
• follow client scripts, policies, and procedures
• answer questions using training and knowledge resources
• protect confidential information
• escalate issues
• attend training and meetings
• meet attendance and schedule requirements.

What we're looking for

Skills & competencies

telesales representative

outbound sales

customer service

technical support

customer accounts

issue resolution

paid training

entry-level

wichita ks

mci careers

$13.10–$15.06/hour

Work arrangement

• Weekend coverage required

Benefits & perks

• Paid on-the-job training.

Why this role

Paid on-the-job training; prior call center experience is not required.

About the employer

MCI Careers is hiring for this role. Industry: Telephone Answering Services. Sector: 56.