Data Center Technician

Job overview

Data Center Technician is an onsite, full-time role in Hamlet, NC. Compensation is not specified. The position supports AWS Infrastructure Services, which operates AWS global infrastructure and data centers. The technician installs server racks, diagnoses and repairs hardware and network issues, responds to operational incidents, and performs routine operating system repairs to help maintain AWS service availability. The role also includes stakeholder coordination, scheduled maintenance, documentation and process improvement, and helping train and onboard team members.

What you'll do

• Install server racks
• troubleshoot and repair hardware, network, and operating system issues
• respond to incidents affecting service availability
• coordinate with internal and external stakeholders
• participate in scheduled maintenance and change management
• document operational issues and contribute to process improvements
• help interview, train, and onboard team members.

What we're looking for

Skills & competencies

data center technician

amazon web services

hamlet nc

server hardware

network troubleshooting

rack installation

operating system repair

aws infrastructure

full-time role

rotating shifts

weekends and holidays

on-call rotation

relocation stipend for eligible candidates

Work arrangement

• Weekend coverage required

Benefits & perks

• Health, dental, vision, prescription, life and AD&D insurance
• employee assistance and mental health support
• flexible spending accounts
• 401(k) matching
• paid time off
• parental leave
• adoption and surrogacy reimbursement.

Why this role

Supports AWS global infrastructure; eligible relocating candidates may receive a lump-sum stipend. The posting states Amazon does not sponsor immigration for this role.

About the employer

Amazon Data Services, Inc. is hiring for this role. Industry: Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services. Sector: 51.