Case Manager, Law Enforcement Assisted Diversion Outreach and Engagement – Hybrid

Job overview

The Case Manager, Law Enforcement Assisted Diversion Outreach and Engagement role is hybrid in Albany, NY, with compensation of $22.06–$25.69 per hour. The position supports St. Catherine’s Center for Children’s Homeless Services – LEAD program, which provides human services intended to offer hope, foster growth, and improve lives. The case manager provides person-centered, harm-reduction support and community outreach to people referred to LEAD. By coordinating with clients, service providers, and program partners, the role helps participants access services and navigate community and criminal justice systems.

What you'll do

• Conduct community outreach, screening, and engagement
• build trusting relationships with potential and current LEAD clients and stakeholders
• provide trauma-informed case management using practices such as Critical Time Intervention and Motivational Interviewing
• update assessments, progress notes, and goal tracking
• advocate for clients across service providers and, when appropriate, the criminal justice system
• participate in multidisciplinary meetings
• maintain relationships with LEAD partners, county offices, and community providers
• transport clients to appointments as needed.

What we're looking for

Skills & competencies

case manager

law enforcement assisted diversion

lead

outreach and engagement

harm reduction

homeless services

community case management

hybrid

albany ny

st. catherine’s center for children

$22.06–$25.69/hr

Work arrangement

• Weekend coverage required

Benefits & perks

• Pension plan, 403(b), potential Public Service Loan Forgiveness eligibility, travel and mileage reimbursement, medical, dental and vision plans, $600 annual well-being benefit, combined leave time, paid holidays, life insurance, paid training, and tuition assistance.

Why this role

The schedule is Monday–Friday, 8 a.m.–4 p.m. or 9 a.m.–5 p.m. A clean, valid New York State driver’s license and reliable vehicle are required; driving is a role requirement.

About the employer

St. Catherine's Center for Children is hiring for this role. Industry: Other Individual and Family Services. Sector: 62.