Automotive Service Advisor

Job overview

The Automotive Service Advisor role is onsite in Robstown, Texas. Compensation is not specified. Group 1 GMC Coastal Bend is a dealership seeking to represent the GMC brand through its service and customer experience. The advisor coordinates service appointments and communicates vehicle needs, repair estimates, and progress to customers. The role works with technicians and parts staff to support timely service, customer satisfaction, and repeat business.

What you'll do

• Schedule, confirm, and manage service appointments
• greet customers and document vehicle concerns
• create repair orders with cost and time estimates
• recommend maintenance and services based on vehicle condition, mileage, and manufacturer guidelines
• coordinate with technicians and parts staff
• update customers on repair status and changes
• review completed work with customers
• maintain product and warranty knowledge
• build customer relationships.

What we're looking for

Skills & competencies

automotive service advisor

gmc

dealership service

customer experience

service appointments

repair orders

vehicle walkarounds

warranty knowledge

robstown tx

group 1 automotive

2+ years advisor experience

cdk desired

health dental vision

401(k) match

Work arrangement

• Weekend coverage required

Benefits & perks

• Salary base pay plan
• structured, self-paced career path
• management opportunities
• health, dental, and vision insurance
• life and disability insurance
• 401(k) with company match
• paid time off
• employee vehicle purchase program
• employee stock purchase plan.

About the employer

Group 1 Automotive, Inc. is hiring for this role. Industry: New Car Dealers. Sector: 44.