Customer Experience Lead — Orange Park

Job overview

The Customer Experience Lead role is onsite in Orange, FL, with stated pay of $16 per hour. The role leads store shifts and supports Fit2Run’s customer experience and store operations.

What you'll do

• Deliver the Fit2Run Fit process and model selling behaviors and product knowledge
• support team members in improving conversion and average transaction value
• address customer concerns and escalate when needed. Serve as Manager on Duty during assigned shifts, open and close the store, delegate tasks, monitor floor coverage, and communicate operational issues to leadership. Coach team members, assist with onboarding and training when needed, maintain store cleanliness and visual presentation, support promotions and product launches, and restock and organize inventory. Flexible availability including evenings, weekends, and holidays is required
• the role involves standing and walking for extended periods and lifting up to 40 pounds.

What we're looking for

Skills & competencies

customer experience lead

orange park

orange fl

fit2run

$16/hr

retail leadership

manager on duty

key holder

customer experience

sales

team coaching

inventory

evenings

weekends

Work arrangement

• Weekend coverage required

Why this role

Hourly key-holder and Manager on Duty responsibilities during assigned shifts.

About the employer

Fit2Run is hiring for this role. Industry: Hobby, Toy, and Game Retailers. Sector: 45.